Subscribe to our RSS News feed Follow safeconcerts on Twitter Follow Safeconcerts on Facebook 
Protect yourself from ticket scammers and fraudsters
before you buy with our Be Ticket Safe® Directory

Help us to answer your questions

We get loads of contact forms sent to us every day, most of which could be answered quickly without us or you having to make contact. It's not that we're lazy, or don't want to hear from you, but to get the most out of the contact us page please choose the option that suits your question the most.

Are you about to buy from Touts?

I have bought, or am thinking about buying tickets from this website:

Enter the web address below and press search:
we'll let you know if they are legitimate or touts

If you would like to contact Safeconcerts for media comment, press releases or would like to talk to the editors of Safeconcerts then please click here.

Please note - non media enquiries will NOT be replied or responded to if you use details here.

Contact us at Safeconcerts

I bought tickets from you and they haven't arrived yet, where are they?

Sorry, but you didn't, honestly. We only list tickets that you can buy from any of our recommended primary ticket agencies, so you need to check your order confirmations to see which company you bought them from and to contact them directly.

If you bought from a ticket website and cannot find them any more, and found us using a search then we still didn't sell you your tickets. We do a lot of work to expose fraudulent ticket selling websites and have an active forum dedicated to this, so we come up well in searches for these sort of websites. We are, and do not use any other domain names to sell you tickets.

If you cannot get in touch with the website then please post on our TicketSafe forum, or find the site in the TicketSafe Directory and add your feedback there. We have many members here who will be able to assist you, and by posting on the website you will help others to find this information.

Go Back and Choose Another Option

Dull yet neccessary disclaimer: cannot be held liable for any loss caused as a result of the publication of information here or of your acts or omissions based on the information published here. This is an open forum and as such we welcome contributions from any companies, artists or people listed to correct any inaccuracies. Unfortunately, due to the way that information is distributed, Safeconcerts cannot make any warranty or representation as to the accuracy or completeness of the information contained on this site. Read our full terms and conditions of use.
Contact Us | Website Terms of Use | BACK TO TOP | Safeconcerts: Proud to be a thorn in the site of ticket touts and fraudsters
Ticket Safe Home Page The Red List: websites to avoid now The Green List: websites we recommend Suggest a site here The latest Ticket Safe News How to buy tickets safely What to do if you've been a victim of fraud Ticket Safe Forum Ticket Safe Articles About Us Media Contacts Buy Concert Tickets Safely