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We get loads of contact forms sent to us every day, most of which could be answered quickly without us or you having to make contact. It's not that we're lazy, or don't want to hear from you, but to get the most out of the contact us page please choose the option that suits your question the most.

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I bought tickets from you and they haven't arrived yet, where are they?

Sorry, but you didn't, honestly. We only list tickets that you can buy from any of our recommended primary ticket agencies, so you need to check your order confirmations to see which company you bought them from and to contact them directly.

If you bought from a ticket website and cannot find them any more, and found us using a search then we still didn't sell you your tickets. We do a lot of work to expose fraudulent ticket selling websites and have an active forum dedicated to this, so we come up well in searches for these sort of websites. We are safeconcerts.com, and do not use any other domain names to sell you tickets.

If you cannot get in touch with the website then please post on our TicketSafe forum, or find the site in the TicketSafe Directory and add your feedback there. We have many members here who will be able to assist you, and by posting on the website you will help others to find this information.

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Dull yet neccessary disclaimer: Safeconcerts.com cannot be held liable for any loss caused as a result of the publication of information here or of your acts or omissions based on the information published here. This is an open forum and as such we welcome contributions from any companies, artists or people listed to correct any inaccuracies. Unfortunately, due to the way that information is distributed, Safeconcerts cannot make any warranty or representation as to the accuracy or completeness of the information contained on this site. Read our full terms and conditions of use.
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