Unfortunately used this site to purchase 4 x tickets for the Take That concert at Manchester on 5 June 2011, at a cost of just under £500 inclusive of handling fees and courier charges. Paid for tickets when ordering in October 2010. Tickets have still not arrived and despite numerous chases the last I heard was via an e-mail on 31 May when they told me my tickets would be sent later that day or the following day [1 June] by Royal Mail Special Delivery.
Now to the best of my knowledge that service guarantees delivery within 24 hours!
It is now 2 June and still no tickets, and no further response from this company, despite me e-mailing and trying to telephone them [no connection on numer supplied!!] We are due to travel by ferry from the Isle of Man late tommorw affternoon and have hotel and hire car booked until 6 June. Also have friends travelling up from Kent to join us and also stay in hotel. Ferry/Hotel/Hire Car have all been paid for in advance.
If tickets don't show by dinnertime tomorrow - which I don't think they will - it looks like we have wasted or time and money on this one. We'll get nothing better than a weekend shop in Chester, where we are staying so as we can see our daughter at the University.
ALL IN ALL A VERY BITTER EXPERIENCE WITH NO HELP AT ALL FROM THE COMPANY ITSELF, DESPITE NUMEROUS PROMISES. I REALLY FEEL OFF!
PLEASE, IF YOU READ THIS, AVOID THIS COMPANY AT ALL COSTS. IF ONLY SOMEONE COULD THEM AND ALL THE OTHER RIP OFF MERCHANTS OUT THERE.
This is a great site, which I have only found today. Only wish I had know about back in October 2010