Hello there Mark, i wrote 2 u a few weeks ago, i was just wondering if u had any advice about this, my sister bought 2 take that tickets last nov & today she received an email saying this
Concerning the above order placed with us, we regret to inform you that we are unable to purchase the tickets on your behalf due to Sabadell Atlantico prohibiting our Company from accessing the bank account, even though the money is deposited in it.
The Spainish bank is justifying its measure by the need to reduce its risks if clients decide to cancel their purchases, The bank decision is causing our Company great damage and we have instructed our lawyer to take legal action against the bank.
Therefore, we kindly request that you contact Visa/Mastercard to retrieve your funds via Chargeback as Sabadell Atlantico are holding your funds and the money is available to retrieve. Details for the bank concerned are as follows:
Sabadell Atlantico - oficina 7460
Avenida Ricardo Soriano, 9
29601 Marbella Malaga
We sincerely apologise for this unfortunate situation with the bank, which is causing us serious damage,
BLC Event Management SL
What do u think Mark, do u think my sister will ever see her money again? she is goin 2 her bank on fri to try 2 sort this out, if u have any advice i would be very greatful