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4th October 2012

Glastonbury Festival 2013 - what you need to know to buy your tickets

Glastonbury returns in 2013, tickets go on sale Sunday 7th October

Tickets for Glastonbury Festival 2013 go on sale at 9am this Sunday (7 October), we thought you might like to be prepared and ready to get your hands on the hottest tickets around.

Did you register?

If you want to purchase tickets to be at Glastonbury Festival you need to be registered to be eligible. Registration with Glastonbury closed on the 30th September 2012. If you didn't register you cannot buy tickets.

Some people who have registered in the past may still be on the register, but don't take it for granted.

Check here to see if you are registered with Glastonbury Festival

All may not be completely lost if you didn't register in time, registration will reopen after the tickets are sold on Sunday, there may well be a chance to obtain returns later on in the year. But you must be registered.

You do not need to register more than once, your chance of buying tickets is not influenced in any way by the number of times you register, or the information you provide during registration.

Ticket Prices

Standard Ticket for Glastonbury Festival are £205 + £5 booking fee per ticket + £6 P&P per booking. A £50 deposit per ticket is payable on October 7th 2012, you cannot pay the full ticket price at this time.

Once you have secured your ticket the remainder of the balance will be payable between Tuesday 2 April to Monday 8 April 2013.

The balance for international buyers must be paid between 25 February and 3 March 2013.

You will be able to buy up to eight tickets but you will need the registration details for each person you are booking a ticket for.

Campervan Tickets will be available Spring 2013 at a cost of £85 as will Tipis which will cost £950, you need to know that tipis do not include Festival tickets. Everyone wishing to stay in a tipi must have a separate Festival ticket.

Tickets for Glastonbury Festival are refundable up until Friday 3rd May, there is an optional TicketPlan Protection for an extra £4.75 per person when paying the balance for your tickets. Should you be unable to attend the Festival, this may enable you to receive a refund for the face value of your Festival tickets.

If you do not to pay the balance by the deadline you will be refunded your deposit, minus a £10 administration fee. Those tickets will then be put forward to a re-sale next year.

Note: All Glastonbury Festival tickets are sold through Seetickets and only Seetickets. There is no other way of buying a ticket to Glastonbury Festival.

How to book those tickets

You can either book online at Seetickets or by phone on 0844 412 4635

You will need to be organised and efficient on Sunday morning, it is inevitable that demand will outstrip supply and there will be many thousands of people all trying at the same time. Be patient and remember to keep refreshing the Internet or using speed dial! Suggest you have refreshments to hand during this process!

Make sure that you have your debit card at the ready, credit cards are NOT accepted for this purchase.

The international booking line number is 0044 1159 934 183, which will be charged at standard international rates. There is a queuing system for international telephone sales, so be aware you will incur additional telephone charges at international call rates as you wait your turn. Be aware that his line will also be live from 9am (British Summer Time) Sunday 7th October 2012.

All international ticket buyers must be registered. If you are permanently living abroad, you can only buy tickets online, or by telephoning the international booking line. No UK sales will be accepted on this line.

International ticket purchases can only be made using either Visa or Mastercard credit cards.

If you are not a UK Citizen but are currently in the UK, and have a UK debit card and UK address, you can buy in the same way as a UK resident. However if you wish to use a credit card registered in your home country, you must either purchase online using your overseas address, or ring the international booking line.


National Express is an Official Coach Partner to Glastonbury. Hundreds of thousands of people travel to festivals and events using National Express coaches, the more who arrive and leave by coach or train the better for the environment.

Seetickets will be selling coach travel and more information will be available in the New Year, along with information and details about train travel to the festival.

Car Parking and campervan/caravan tickets

Car Parking and campervan/caravan tickets are £25 and £85 respectively and are available in Spring 2013. You will not be able to book Car Parking until April when you have paid the balance for at least one of the tickets on your booking.
If you wish to take a campervan to the Festival you can only book your campervan ticket when paying your ticket balance. Campervan tickets are available exclusively when paying your ticket balance. Campervan bookings are non-transferable and non-refundable, unless you are cancelling your full order.

Refunds/Cancellations/Exchanges & Lost Tickets

Tickets for Glastonbury Festival are personalised with a photo of the ticket holder and cannot be transferred to another recipient.

If you are unable to come to the Festival, and require a refund for your ticket you will need to contact Seetickets on 0844 412 4626 before midnight May 3rd 2013. A £10 administration charge will be retained from all refunded tickets.
The optional TicketPlan Protection is an additional £4.75 per person when paying the balance for your tickets. TicketPlan Protection provides cover for a range of unforeseen circumstances that may prevent you being able to attend the Festival.

Please note that the TicketPlan Protection policy will not cover the loss of your ticket, or any circumstances which could be considered foreseeable (e.g. examinations, pre-arranged medical procedures or work commitments).

Tickets are non-refundable after the deadline of May 3rd. However, if you bought the TicketPlan Protection for your ticket and if your reason for not being able to get to the festival is covered by the policy, a claim can be made by contacting the Ticketplan helpline on 0844 884 1031

Any ticket deposits for which the balance has not been paid by April 8th 2013 will be automatically refunded to the card on which they were booked; with a £10 administration charge retained and all tickets will be cancelled. It is your responsibility to ensure your ticket balance is paid on time.

Please note that if tickets are delivered to ticket holders, and subsequently lost, destroyed or misplaced, they cannot be replaced.

A quick recap

  • Check you are registered on the Glastonbury website, if your name ain't on the list you ain't getting in.
  • Have all your registration details to hand, you will need them to buy your ticket.
  • If you are buying for other people (up to 8) make sure you have all their registration details to hand.
  • Make sure you have your DEBIT CARD to hand and that you have sufficient money in your account. UK residents cannot pay by credit card.
  • Be up and ready for kick off at 9am with the URL pasted into your browser before the 9am deadline so you are ready to refresh.
  • Be patient, these are only the hottest tickets on sale all year, the system will work just be prepared and give yourself every advantage.
Good luck one and all - it's Glastonbury - it's worth it - not a ticket tout in sight!
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